Account Manager/Operations Coordinator
June 2017 – Current
· Developed a portfolio of accounts and managed client relationship development in the Pacific/Mountain time region
· Processed sales orders and purchase orders to vendors and prepared final invoices once finished goods are delivered.
· Took over the Operations Coordinator/Administrative Accounting position after 5 months into the company that reduced staffing budget
· Processed department payroll, accounts payable and accounts receivable; in charge of invoices, bills and payments
· Achieved 100% delivery rate for 500+ orders managed, which increased customer satisfaction and customer retention
Executive Board Secretary /
Director of Voter Registration Campaign
Oct 2015 – Current
· Led the 2017 Korean American Civic Engagement campaign for local election collaborated with King County; arranged over 60+ voter registration drives and created reports to executive board members
· Played a major role in obtaining the $10K grant from King County Elections by creating the Voter Registration Field Plan and executing civic engagement activities among the Korean American community
· Registered over 260 new voters and over 400 ballot translations in the King County area (Aug 2016 ~ Oct 2016), reaching 80% of the projected goal
· In charge of creating board meeting minutes and arranging monthly board meetings
University of Washington, Michael G. Foster School of Business
Peer Adviser / Mar 2016 – Jun 2017
· Assisted current and prospective business students by supporting course planning and holding advising sessions
· Answered incoming emails and phone calls and arranged advising appointments for the incoming business students
· Helped with research projects for the Assistant Dean at the Foster School of Business including Freshmen Direct data analysis, curriculum research project, and developing Foster’s new undergraduate canvas page/calendar
Ace Montessori School
Federal Way, WA
Business Owner / Director Jan 2012 – Sept 2015
· Managed the school and worked with 60+ different families from diverse backgrounds and certified teachers and staffs
· Organized and led parent-teacher conferences, meetings, appointments and school tours
· Coordinated and executed fund-raising plans and marketing strategies that increased daily call volume by 70%
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